Returns & Exchanges
At Organic Jaguar, we stand behind the quality of our products and offer a 30-day return window for items in their original, unused condition. We are committed to ensuring your satisfaction while maintaining our commitment to sustainable and ethical commerce.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.
Ship the Item
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our warehouse inspects and approves the returned goods, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing